Privacy policy

Last updated: 31 October 2026

What we collect

If you use the contact form we collect the details you type in: your name, email address, optional phone number, the service you are interested in, and your message.

Our hosting provider also records standard technical information when you visit, such as your IP address, browser type, and the pages requested. This is used to deliver the site and keep it secure.

This website does not use advertising cookies, analytics or tracking pixels.

How we use it

We use your details to reply to your enquiry and, if you go ahead, to provide the services you ask for. We do not add you to a mailing list without asking.

Who we share it with

We do not sell your information. It is handled by the providers we use to run this site:

• Vercel hosts the website and keeps server logs.
• Resend delivers contact-form messages to our inbox as email.
• Our email provider stores the messages we receive.

Some of these providers process data outside Australia, including in the United States. By submitting the form you understand your information may be handled there.

How long we keep it

We keep enquiries for as long as needed to respond and for a reasonable period afterwards, then delete them. If you become a client, records are kept as required for the work and for tax and legal purposes.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@quantrex.com.au and we will respond within a reasonable time. If you are unhappy with how we handle your information, contact us first. You can also complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Questions about this policy: hello@quantrex.com.au.